Privacy

Privacy Policies

WEBSITE PRIVACY POLICY

Last Updated: Feb 13, 2025

7Core Wellness, LLC (“Company”, “we”, “us” or “our”) considers the privacy of the users of this Website to be extremely important. As a result, Company is committed to maintaining robust privacy protections for any user of this Website.  This Website Privacy Policy (this “Privacy Policy”) describes in detail the type of Personal Information we may collect from you or that you may provide when you visit the website at www.thesolotrainer.com (this “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information in order to assist you in making informed decisions when using this Website.  

“You” refers to you, as a user of this Website. 

This Privacy Policy applies to information we collect: (i) on this Website, (ii) in email, text, and other electronic messages between you and this Website, (iii) through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website, or (iv) when you interact with our advertising and applications on third-party websites and services, including, but not limited to, YouTube, Facebook, and/or Instagram, if those applications or advertising include links to this Privacy Policy.]

This Privacy Policy does not apply to information collected by: (i) us offline or through any other means, including on any other website operated by Company or any third party, or (ii) any third party, including through any application or content (including advertising) that may link to or be accessible from or through this Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing this Website, you accept this Privacy Policy and our Website Terms of Use, and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy. This Privacy Policy may change from time to time (see Changes to this Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

  1. Children Under the Age of 18. Our Website is not intended for children under 18 years of age. No one under the age of 18 may provide any Personal Information to or on this Website. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at hello@thesolotrainer.com. 

California residents under 16 years of age may have additional rights regarding the collection and sale of their Personal Information. 

  1. Changes to this Privacy Policy. This Privacy Policy may change at any time without prior notice, at the in Company’s sole discretion. All changes made to this Privacy Policy are effective immediately when we post them, and apply to all access to and use of the Website after they are posted. However, any changes to the dispute resolution provisions set out in Arbitration or Governing Law and Jurisdiction sections will not apply to any disputes for which the parties have actual notice before the date the change is posted on this Website.

Your continued access to and use of this Website following the posting of revised Privacy Policy means that you accept and agree to the changes. You are expected to check this page on a regular basis so you are aware of any changes, as they are binding on you. 

  1. Information We Collect. We collect “Non-Personal Information” and “Personal Information.” “Non-Personal Information” includes information about you but that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that may personally identify you such as name, postal address, email address, telephone number, date of birth, marital status, or any other identifier by which you may be contacted online or offline, which you submit to us through this Website. We may also collect information about your internet connection, the equipment you use to access our Website, and usage details. 

We collect this information: (i) directly from you when you provide it to us, (ii) automatically as you navigate through this Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies, and (iii) from third parties.

  1. Information You Provide to Us. The information we collect on or through this Website may include but is not limited to: (i) information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website, (ii) records and copies of your correspondence (including email addresses), if you contact us, (iii) your responses to surveys that we might ask you to complete for research purposes, (iv) details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website, and/or (v) your search queries on the Website.

You also may provide information to be published or displayed ("posted") on public areas of this Website or transmitted to other users of this Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of this Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

  1. Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with this Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including, but not limited to: (i) details of your visits to this Website, including, but not limited to, traffic data, location data, logs, and other communication data and the resources that you access and use on this Website, and/or (ii) information about your computer and internet connection, including, but not limited to, your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Contact us to request to opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: (i) estimate our audience size and usage patterns, (ii) store information about your preferences, allowing us to customize this Website according to your individual interests, (iii) speed up your searches, and/or (iv) recognize you when you return to our Website. 

The technologies we use for this automatic data collection may include:

  1. Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to this Website. 
  2. Web Beacons. Pages of this Website, videos, and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages, viewed a video, or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 
  3. Flash Cookies. Certain features of this Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

We do not collect Personal Information automatically, but we may tie this information to Personal Information about you that we collect from other sources or you provide to us.

  1. Third-Party Use of Cookies and Other Tracking Technologies. Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

  1. Information Sharing. 
    1. Disclosure of Personal Information. Company will share Personal Information in the following ways: 
      1. To fulfill a service to you. For example, we will share the Personal Information of clients with the instructor(s) that they have selected. Similarly, the Company will share the Personal Information of instructors with clients. By registering with this Website, you agree to allow your data to be shared in this manner. If you do not want your data shared in this manner, please do not use this Website;
      2. To respond to your request or enter you into a promotion. If you email us a question, we may use your email address to process your request and respond to your question. Also, if you are entering a sweepstakes or contest, we may use your Personal Information in order to fulfill the terms of that promotion. This means that we may share the information for prize fulfillment purposes or with mail carriers. We also may share your information with the co-sponsor of that promotion;
      3. To affiliates, strategic partners, agents, third party marketers, or other unaffiliated parties who are offering products or services that we believe may be of interest to you or who require your name, contact information or any behavioral or geolocation data that we have collected from you, for research, administrative, and/or internal business purposes. These parties may use this information to contact you with an offer or advertisement related to a product or service, or they may use such information for their own research, administration, or business purposes. If you do not want us to share this type of information in this manner, please do not provide us with this information;
      4. To unaffiliated third-party service providers, agents, or independent contractors who help us maintain this Website and provide other administrative services to us (including, but not limited to, order processing and fulfillment, providing customer service, maintaining and analyzing data, sending customer communications on our behalf, and entry collection, winner selection, and prize fulfillment for contests, sweepstakes, and other promotions). We seek to ensure that these unaffiliated third parties will not use the Personal Information for any other purpose than to provide the administrative services for which they are responsible. Because such unaffiliated third-party service providers that help us administer this Website will have access to users’ Personal Information, if you do not wish for our unaffiliated third-party service providers to have access to your information, please do not register or submit any Personal Information to us; 
      5. To comply with applicable law, or in the good faith belief that such action is necessary in order to conform to the requirements of applicable law or comply with legal process served on us; protect and defend our rights or property; or act in urgent circumstances to protect the personal safety of our end users; 
      6. To third parties as part of any corporate reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets; 
      7. To track and analyze non-identifying and aggregate usage and volume statistical information from our visitors, clients, and instructors and provide such information to third parties; 
      8. To protect against potential fraud, we may verify with third parties the information collected from this Website. In the course of such verification, we may receive Personal Information about you from such services. For example, we may be required to use card authorization and fraud screening services to verify that your credit card information and address matches the information that you supplied to secure a registration via this Website; and/or
      9. Finally, in the unlikely event that all or substantially all of our assets relating to Company are sold or transferred to another party, your personal identifiable information may be transferred to this acquiring entity.

Except as described in this Privacy Policy or at the time we request the information, we do not otherwise use, share, or otherwise disclose your personally identifiable information to any third parties.

  1. Disclosure of Non-Personal Information. In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

Company expressly reserves the right to disclose your personal and Non-Personal Information if Company reasonably believes: (i) it is required to do so by applicable law, (ii) to protect itself or to protect the rights of another user, (iii) to reduce risk of credit or other kind of fraud, or (iv) to comply with a court order.

  1. Choices About How We Use and Disclose Your Information. We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
    1. Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
    2. Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out by logging into the Website and adjusting your user preferences in your account profile, checking or unchecking the relevant boxes or by sending us an email with your request to hello@thesolotrainer.com.
    3. Promotional Offers from the Company. If you do not wish to have your contact information (e.g., email address) used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by]] sending us an email stating your request to hello@thesolotrainer.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
    4. Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by emailing us at hello@thesolotrainer.com.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional Personal Information rights and choices.

  1. How we use Cookies. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this Website.

  1. How we Protect Your Information. We implement security measures designed to protect your information from unauthorized access. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using this Website, you acknowledge that you understand and agree to assume these risks.
  2. How we Store Your Personal Information. In operating this Website, it may become necessary to transfer data that we collect from you to locations outside of the United States for processing and storing. By providing your Personal Information to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

  1. Accessing and Correcting Your Information. You can review and change your Personal Information by logging into the Website and visiting your account profile page. 

You may also send us an email at hello@thesolotrainer.com to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional Personal Information rights and choices.

  1. Collecting Your Personal Information. You may choose to restrict the collection or use of your Personal Information in the following ways: (i) whenever you receive an email or text message we will provide you with an “unsubscribe” link. Click on the link and follow further instructions to remove yourself from future communications; (ii) whenever you receive a phone call from us you may request that we do not contact you by phone in future, and (iii) if you have previously agreed to us using your Personal Information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@thesolotrainer.com.

We reserve the right to contact you with important account information deemed necessary to ensure you receive an effective service. This includes the communication of results and other information deemed by Company to be relevant and important in ensuring you receive the best possible service and results. Company distinguishes between important account information and communications intended to keep you informed generally about Company promotions, discounts, products and services which you will receive unless you inform us you do not want to.

Company will not sell, distribute or lease your Personal Information to third parties unless we have your permission or are required by law to do so. We may use your Personal Information to send you promotional information about Company services.

You may request details of Personal Information which we hold about you under the Data Protection Act 1998. A small fee will be payable for this service. If you would like a copy of the information held on you please write email hello@thesolotrainer.com.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at hello@thesolotrainer.com and we will correct it in line with your request.

  1. Data Security. We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee its security during transmission to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

  1. State Privacy Disclosures. These state privacy disclosures apply solely to residents of California and other states that have adopted generally applicable privacy laws (collectively, the “ State Privacy Laws”) whose personal information is covered under the State Privacy Laws and supplements the information contained elsewhere in this Privacy Policy.
    1. Your Rights. If you live in California or other states that have adopted State Privacy Laws, you may have several rights in relation to your personal information as it applies to our business, as summarized below:

The Right to Access 

You may have the right to obtain confirmation regarding whether we are processing your personal information and to access that personal information, including the right to know (a) the specific pieces of personal information the business has collected about you and (b) the categories of personal information collected, the sources of collection, the business/commercial purpose for collecting or “selling/sharing for targeted advertising” personal information, and the categories of third party to whom the business discloses personal information. For a list of the categories of personal information we have collected, please see Additional Data Processing Disclosures/Notice at Collection below.

Depending on the State Privacy Law, there may be limits on how often we may provide access rights within a 12-month period. For example, under the California Consumer Privacy Act (as amended by the California Privacy Rights Act) (the “CCPA”), we are not required to provide the specific pieces of information to you more than twice in a 12-month period.

The Right to Request Deletion

You may have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.

The Right to Correct

You may have the right to request that any inaccuracies in your personal data be corrected, taking into account the nature of the personal data and the purposes of the processing of your personal information.

The Right to Opt-Out of “Sales” or “Sharing”/Processing for Targeted Advertising

You may have the right to opt-out of:

·         The “sale” of personal information to third parties; and

·         The processing of personal information for purposes of “targeted advertising” (including the “sharing” of personal information for that purpose).

To the extent required by law, we will honor opt-out preference signals sent in a format commonly used and recognized by businesses, such as via Global Privacy Control (GPC). 

Your Privacy Choices

Note that we “sell” or “share” (and process for “targeted advertising” more generally) your personal information, as such terms are broadly defined under the State Privacy Laws.

Specifically, we consider disclosures of identifiers, commercial information, geolocation data, and internet or other network information described in this Privacy Policy to our advertising/marketing and analytics partners (such as ad agencies, social media networks, adtech partners, customer intelligence firms, social media companies) for advertising and marketing purposes as "sales" or “shares” (and processing for “targeted advertising” more generally). 

We do not have actual knowledge of “selling” or “sharing” personal information of those under 16 years of age.

“Sensitive” Personal Information

We may use and disclose Sensitive Personal Information only for the following purposes: (i) performing services or providing goods reasonably expected by an average consumer; (ii) detecting security incidents; (iii) resisting malicious, deceptive, or illegal actions; (iv) ensuring the physical safety of individuals; (v) for short-term, transient use, including non-personalized advertising; (vi) performing or providing internal business services; (vii) verifying or maintaining the quality or safety of a service or device; or (viii) for purposes that do not infer characteristics about you.

  1. Submitting Rights Requests. 
    1. You may exercise your right to request access, deletion, and correction of your personal information (as such rights are described above) by visiting www.thesolotrainer.com or by emailing us at hello@thesolotrainer.com.
    2. For the rights to opt-out of “sales,” “shares,” and processing of personal information for “targeted advertising,” (as such rights are described above), please use the Your Privacy Choices link(referenced in the table above or otherwise activate the opt-out preference signal on the browsers or browser extensions that support such signal (for example, the Global Privacy Control or GPC signal).
    3. As permitted by applicable law, we may require verification of your, or your authorized agent’s, identity for security of your personal information (such as by requesting certain information that cross-references with information we have internally, or for authorized agents, ensuring that they are duly authorized by you, such as name, email address, zip code, keytag number, and first five digits of your payment method).
  2. Non-Discrimination and Appeals. You have the right not to receive discriminatory treatment for exercising the rights set forth in the table above. However, if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request) in certain contexts, we may no longer be able to provide you certain related products and services or engage with you in the same manner. In the event that we decline to take action on a request exercising one of your rights set forth above, you may have the right to appeal our decision.
  3. Authorized Agents. You are permitted to use an authorized agent to submit requests on your behalf through the designated methods set forth above, though we must verify the authorized agent’s authority to act on your behalf before acting on such request. For requests to access, delete, and correct personal information, we require the following for verification purposes: (i) a power of attorney valid under the laws of the relevant state from you or your authorized agent; or (ii) sufficient evidence to show that you have (a) provided the authorized agent signed permission to act on your behalf; and (b) verified your own identity directly with us.
  4. Shine the Light/Financial Incentives (California) 
    1. “Shine the Light” Law: If you have an established business relationship with us, you may have rights to know how your information is disclosed to third parties for their direct marketing purposes under California’s “Shine the Light” law (Civ. Code § 1798.83). To make such a request, please use the following address: 1735 Burning Tree Drive, Vienna, VA 22182. 
    2. Notice of Financial Incentives: Under the CCPA, we may offer you “financial incentives” for the collection, sale, retention, and use of your personal information that can, without limitation, result in reasonably different prices, rates, or quality levels. The material aspects of any financial incentive will be explained and described in its program terms. Please note that participating in incentive programs is entirely optional, you will have to affirmatively opt-in to the program and you can opt-out of each program (i.e., terminate participation and forgo the ongoing incentives) prospectively by following the instructions in the applicable program description and terms. We may add or change incentive programs or their terms by posting notice on the program descriptions and terms linked to above, so check them regularly. Each financial incentive or price or service difference related to the collection and use of personal information is based upon our reasonable, good-faith determination of the estimated value of such information to our business, taking into consideration the value of the offer itself and the anticipated revenue generation that may be realized by rewarding brand loyalty. We calculate the value of the offer and financial incentive by using the expense related to the offer. 
  1. Additional Data Processing Disclosures / Notice at Collection.
    1. List of categories of personal information collected:
      1. Identifiers, such as your name, e-mail address, date of birth, or other similar identifiers. 
      2. California Customer Records (Cal. Civ. Code § 1798.80(e)), such as birth date, contact information, and payment information.
      3. Protected Classification Characteristics, such as age and gender.
      4. Commercial Information, such as payment information and purchase history.
      5. Internet/Network Information, such as device information, logs, and analytics data.
      6. Non-Precise Geolocation Data, such as location information from your device or generated based on IP address or Wi-Fi.
      7. Audio, Electronic, Visual or Other Sensory Information, such as photographs and audio/video recordings of our Facilities and call center.
      8. Profession/Employment Information, such as your employer if your subscription is tied to an account managed by your employer.
      9. Sensitive Personal Information, such as driver’s license or other government identifiers, account log-in and password, or data concerning health. Sensitive Personal Information is used for the limited purposes specified under the CCPA that do not require a corresponding opt-out right, such as the provision of goods or services reasonably expected by the consumer requesting such goods or services. For example, the Visitor’s driver’s license or similar identifier may be used to provide a guest pass or register for services, and limited health-related data (like height and weight) may be used to suggest a recommended workout routine or training regime.
    2. The purposes for which the categories of personal information are used (but see above for Sensitive Personal Information):
      1. To provide our products or services, for example in connection with scheduling personal training appointments or coaching sessions;
      2. To communicate with you about our products or services (or to communicate with you about products or services of third parties), such as in connection with renewing your subscription, updating your information, or informing you about new offerings from us or third parties;
      3. To better understand your use of, and improve, our products and services, such as through internal research and generation/analysis of analytics data and usage trends;
      4.  To target you or others with advertising and to measure the effectiveness of such advertising campaigns, such as: (i) to market the Company’s products or services to you (or the products or services of third parties) including through marketing e-mails or text messages, where applicable, and to alert you to special promotions, discounts, offers, and the like; or (ii) o match your use or purchase of Facilities, products, and services with your online activity on our Online Services (for example, we may connect your offline activity at our Facilities with activity on our Online Services or share the personal information you provide when you sign up for a membership with advertising/marketing and analytics partners to facilitate or track the effectiveness of advertising campaigns);
      5. To assist with customer service or otherwise respond to requests;
      6. To distribute surveys and collect feedback;
      7. To facilitate transactions;
      8. To coordinate sweepstakes and contests;
      9. To protect the safety, security, and integrity of our Facilities, Visitors, and Online Services;
      10. To monitor and prevent fraud;
      11. To recognize you and your devices (for example, such as when you check-in at a Facility or when you use our Online Services);
      12. To support employee training;
      13. To conduct audits; and
      14. To fulfill contractual obligations or otherwise take steps to effectuate or defend our rights.
    3. The following categories of personal information may be “sold” or “shared” (as such terms are broadly defined under the CCPA) to our advertising/marketing and analytics partners for the purposes of advertising/ marketing and analytics services: Identifiers, Commercial Information, Geolocation Data, and Internet/Network Information. You may opt-out of these “sales” and “shares”.
    4. Data Retention: We retain the categories of personal information above as reasonably necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required or permitted by law. In many situations, we must obtain all, or a portion, of your personal information to comply with legal obligations, resolve disputes, enforce our agreements, protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.
  1. General Data Protection Regulation (EU) 2016/679 (“GDPR”). The GDPR outlines various rights that a data subject has with regard to their personal data. Please see a summary below:
    1. The “Right to be informed”: individuals must be made aware of how and why their personal data is collected. In providing this Policy, Company meets this requirement
    2. The “Right of access”: individuals can request access to copies of their personal data in order to verify that it is being processed in a lawful and correct way
    3. The “Right to rectification”: individuals can request that inaccurate personal data is corrected (or completed if it is incomplete)
    4. The “Right to erasure”: under certain circumstances, an individual can request that their personal data is deleted (e.g. if they wish to unsubscribe from receiving marketing communications and also have their contact details completely deleted from our systems. This would be possible provided there was no legitimate ongoing reason for us to retain their details)
    5. The “Right to restrict process”: under certain circumstances an individual can request the suppression of their personal data (e.g. allowing us to continue holding their data, but pausing all processing of that data whilst they seek to verify that it is accurate and / or being processed lawfully)
    6. The “Right to portability”: under certain circumstances, an individual can request that their personal data is electronically transferred from us to another data controller
    7. The “Right to object”: under certain circumstances, an individual can object to the way in which their data is being processed (for example, if they believe that we do not have legitimate grounds for collecting and processing certain information about them). If the objection is upheld, we are required to stop processing that information

If you wish to exercise any of these rights or raise a data protection issue with us, please email us at  hello@thesolotrainer.com.

  1. Arbitration
    1. Any dispute, controversy, or claim arising out of or relating to your relationship with Company, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory and expressly including any claims for violation of any state consumer protection act or the federal Telephonic Consumer Protection Act or any state or international law equivalents (collectively, “Claims”), shall be resolved by binding arbitration. The only exceptions are: (i) that you and we retain the right to pursue in small claims court any Claim that is within that court’s jurisdiction and proceeds on an individual basis and (ii) we each retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our respective intellectual property rights. Aside from these two exceptions, all other Claims must be resolved by binding arbitration pursuant to the terms set forth below.
    2. The arbitration shall be administrated by the American Arbitration Association or its successor (“AAA”) in accordance with its Consumer Rules or any other applicable AAA rules and applying Virginia law. To the extent there is a conflict between this arbitration provision and the AAA’s Consumer Rules, this arbitration provision controls. In the event that the AAA is no longer in business, then the parties will attempt to agree on an alternative agency. If one cannot be agreed to, then the parties agree that a court of competent jurisdiction may select the arbitration agency for them. The arbitration shall be conducted before a single arbitrator. The arbitration will be conducted in a mutually agreeable location in your state of residence. The decision of the arbitrator shall be final and binding and may be entered as a judgment by any court of competent jurisdiction.
    3. Before initiating an arbitration, you must first send, by certified mail or a nationally recognized courier service like Fedex or UPS, a written Notice of Dispute (“Notice”) addressed to: 1735 Burning Tree Drive, Vienna, VA 22182 (“Notice Address”). The Notice must (i) describe the nature and basis of the Claim; and (ii) set forth the specific relief sought. If the you and we do not reach an agreement to resolve the Claim within 60 days after the Notice is received, you may commence an arbitration proceeding with the AAA by submitting the Notice of Dispute to the AAA and initiating the arbitration and sending a copy, by certified mail or courier service, of the initiated arbitration to the Notice Address. During the arbitration, other than informing the arbitrator that the Notice was properly provided, no information regarding any settlement offer made by either party shall be disclosed to the arbitrator. Unless prohibited by applicable law, any Claim must be submitted to us in a Notice of Dispute within one year from the occurrence of the facts giving rise to such Claim.
    4. If the AAA determines that your Claim is part of a filing of multiple or mass case filings, then you agree that the AAA Supplementary Rules for Multiple Case Filings apply and you further agree not to oppose any motion by us for an order requiring you to initially advance all filing fees and arbitrator costs. If you succeed on your Claim in any multiple or mass case filing, the arbitrator may award you costs in any amount that would place you in an equal position as you had been in if you filed your Claim individually.
    5. Neither party shall pursue any class, collective, or representative claims. Unless the Supplementary Rules for Multiple Case Filings apply, the parties may not consolidate the arbitration with any other proceedings to which we are a party, except for an arbitration in which the parties to this agreement are the sole parties.
    6. The arbitrator shall be entitled to award injunctive relief, if applicable, specific to you and to award damages. To the extent allowed by applicable law, the parties agree that neither party will be liable to the other (whether in contract, tort, negligence, strict liability in tort or by statute or otherwise) for any indirect, special, incidental, consequential, exemplary or punitive damages or for any form of damages other than direct damages. The arbitrator shall award attorneys’ fees and costs, including the expenses of the arbitration, to the prevailing party if the arbitrator finds that the non-prevailing party asserted frivolous or bad faith defenses or claims.
    7. Any award of the arbitrator shall have no preclusive effect in any future proceeding, except any future proceeding in which you and we are the sole parties.
    8. The parties agree that the arbitration proceedings and results are confidential and, except as required by law, neither party nor the arbitrator may disclose the existence, content, or results of any arbitration conducted pursuant to this Privacy Policy without the prior written consent of the parties.
    9. For the avoidance of doubt, this arbitration provision of this Privacy Policy applies to Claims involving any of Company’s employees, agents, subsidiaries, affiliates, successors, and/or assigns, each of which is an intended third-party beneficiary of this Privacy Policy. This Dispute Resolution provision of this Privacy Policy shall survive the termination of any other contractual or non-contractual relationship between us and you.
    10. With the exception of subparts (d) and (e) above (the class action waiver and mass action rules), if any part of this arbitration provision is held to be invalid, unenforceable, or illegal, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not in it. If, however, subpart (d) or (e) above (the class action waiver and mass action rules) is held to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither you nor us shall be entitled to arbitrate their dispute. If this agreement is found to be unenforceable on inapplicable for any reason, including because the class action waiver is found invalid, unenforceable, or illegal, then the sole and exclusive venue for the resolution of any Claim shall be the state or federal courts in the Commonwealth of Virginia. Further, you consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such Claim that is determined not to be subject to the arbitration provision.
  2. Governing Law and Jurisdiction. All matters relating to this Website and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws (not the choice of law) of the Commonwealth of Virginia  without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Virginia or any other jurisdiction). Exclusive jurisdiction for all Disputes that are not required to be arbitrated shall be the state or federal courts in the Commonwealth of Virginia although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
  3. Assignment. Company shall be permitted to assign, transfer, and subcontract its rights, and/or obligations under this Privacy Policy without any notification or consent required. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 21 is null and void. No assignment or delegation relieves you of any of your obligations under this Privacy Policy.
  4. No Waivers. The failure by us to enforce any right or provision of this Privacy Policy will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Company.
  5. No Third-Party Beneficiaries. This Privacy Policy does not and is not intended to confer any rights or remedies upon any person other than you.
  6. Notices. 
    1. To You. We may provide any notice to you under this Privacy Policy by: (i) sending a message to the email address you provide or (ii) by posting to this Website. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current. 
    2. To Us. To give us notice under this Privacy Policy, you must contact us by personal delivery, overnight courier, or registered or certified mail to 7Core Wellness, LLC, 1735 Burning Tree Drive, Vienna, VA 22182. We may update the facsimile number or address for notices to us by posting a notice on this Website. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.
  7. Severability. If any provision of this Privacy Policy is invalid, illegal, void or unenforceable, then that provision will be deemed severed from this Privacy Policy and will not affect the validity or enforceability of the remaining provisions of this Privacy Policy.
  8. Entire Agreement. 
    1. This Privacy Policy, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between you and Company in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same. 
    2. This Privacy Policy, the Terms of Use, and Disclaimers constitute the sole and entire agreement between you and Company regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.
  9. Your Comments and Concerns. For questions, feedback, comments, or other communications relating to this Website and/or this Privacy Policy, please email us at hello@thesolotrainer.com.
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